General terms and conditions of business
General terms and conditions of business
Curiosi GmbH
Postweg 33, 33790 Halle (Westphalia) Germany
§ 1 Scope and general information
(1) The following General Terms and Conditions (GTC) apply to all contracts between Curiosi GmbH (hereinafter referred to as "Seller") and its customers (hereinafter referred to as "Buyer") for the delivery of goods offered in the Seller's online shop.
(2) For the purposes of these Terms and Conditions, a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity.
(3) For the purposes of these General Terms and Conditions, an entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
(4) Any terms and conditions of the buyer that deviate from these will not be recognized unless the seller expressly agrees to them in writing.
§ 2 Conclusion of Contract
(1) The product descriptions in the online shop do not constitute a legally binding offer, but rather an invitation to place an order.
(2) By clicking the "Place order" button, the buyer submits a binding order for the goods contained in the shopping cart. The order can also be placed by telephone, email, or other means.
(3) The seller will confirm receipt of the order by email. This confirmation of receipt does not yet constitute acceptance of the order.
(4) A contract is only concluded when the seller accepts the order by sending a separate email (order confirmation) or by delivering the goods.
(5) The seller reserves the right to refuse orders without giving reasons.
§ 3 Prices and shipping costs
(1) All prices include statutory VAT and other price components.
(2) In addition to the prices stated, the seller charges shipping costs for delivery. The shipping costs are clearly communicated to the buyer on a separate information page and during the order process.
(3) For deliveries to countries outside the European Union, additional costs may be incurred in individual cases which are not the responsibility of the seller and which must be borne by the buyer, such as costs for money transfers by credit institutions or import duties or taxes (e.g. customs duties).
§ 4 Payment Terms
(1) Payment can be made by prepayment, PayPal, credit card, direct debit or other payment methods offered in the shop.
(2) In the case of payment in advance, the purchase price is due within 7 days of the conclusion of the contract. The goods will be shipped after receipt of payment.
(3) If a payment method offered via the payment service “PayPal” is selected, payment processing will be carried out via PayPal. The buyer will receive further information during the ordering process.
(4) If the due date for payment is determined according to the calendar, the buyer is in default upon missing the deadline. In this case, the buyer must pay default interest at a rate of 5 percentage points above the base interest rate per annum.
§ 5 Delivery and Shipping
(1) Delivery will be made to the delivery address specified by the buyer within Germany and to the countries listed in the shipping cost overview.
(2) Unless otherwise agreed, delivery of the goods will take place within 3-5 working days after conclusion of the contract (in the case of agreed prepayment, after the time of the payment instruction).
(3) If delivery of the goods fails due to the buyer's fault despite three delivery attempts, the seller may withdraw from the contract. Any payments already made will be refunded to the buyer immediately.
(4) If the ordered goods are unavailable because the seller is not supplied with these goods by his supplier through no fault of his own, the seller may withdraw from the contract. In this case, the seller will inform the buyer immediately and, if applicable, offer delivery of comparable goods.
§ 6 Retention of Title
The delivered goods remain the property of the seller until full payment has been received.
Section 7 Right of withdrawal for consumers
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us (Curiosi GmbH, Postweg 33, Halle, Germany, E-mail: baeren@curiosi.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or e-mail).
To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.
Consequences of the revocation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the cheapest standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.
We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.
§ 8 Warranty
(1) The statutory warranty rights apply.
(2) For business customers, the warranty period for delivered goods shall be one year from the date of delivery of the goods.
(3) Claims for defects do not exist in the case of only insignificant deviations from the agreed quality, in the case of only insignificant impairment of usability, in the case of natural wear and tear, or in the case of damage that occurs after the transfer of risk as a result of improper handling.
§ 9 Liability
(1) The seller shall be liable without limitation for intent and gross negligence as well as in accordance with the Product Liability Act.
(2) In cases of slight negligence, the seller is only liable for breaches of a material contractual obligation (cardinal obligation). In this case, liability is limited to the foreseeable damage typical for this type of contract.
(3) Liability for damages resulting from injury to life, body or health remains unaffected.
Section 10 Data Protection
The seller processes the buyer's personal data in accordance with the provisions of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). Further information can be found in our privacy policy.
Section 11 Online Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR), which you can find at https://ec.europa.eu/consumers/odr. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
§ 12 Final Provisions
(1) The laws of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law applies only to the extent that it does not deprive them of the protection afforded by mandatory provisions of the law of the state in which they have their habitual residence.
(2) If the buyer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the buyer and the seller shall be the seller's place of business.
(3) Should individual provisions of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.
As of November 2025